Court Office

Before Staff apply for Attraction Tickets and Ballots, they should be aware of the T&Cs:

• Attraction and Ballot tickets are available to any member of staff of the University holding a contract of employment with the University. This does not include registered honorary / affiliate status holders, casual workers or individuals employed directly by other organisations but paid via the University payroll.
• Staff may apply for 3 attractions per calendar year and enter as many ticket ballots as they wish - staff may win one ballot. Ballot winners will be removed from further ballots.
• Bookings are made on-line at MyGlasgow via the Ferguson Bequest. Instructions for booking will be emailed to you directly when you apply. Tickets and e-ticket codes cannot be applied retrospectively, so please do not book attractions in advance without the instructions.
• Please, please, do not apply if you are unable to attend – we want everyone to have a chance to obtain some tickets! If you believe you will not be able to use tickets, please contact fergusonbequest@glasgow.ac.uk immediately. However, if these cannot be reallocated then it may affect further requests for tickets in the same calendar year. If, due to unforeseen circumstances, you are unable to attend a pre-booked attraction, you may not request further tickets for that attraction within the same year.
• It is your responsibility to ensure attractions and shows are suitable for all members of your party before booking. During visits, staff should be mindful that they are representing the University of Glasgow and ensure they, and members of their party, conduct themselves in a manner appropriate to the University and its values.
• Tickets are non-transferable and should not be passed to another person or another staff member. Tickets are equivalent to one entry and cannot be used as a substitution for monetary value towards goods and/or services.
• The University is in no way liable or responsible for other costs incurred during visits, nor attraction cancellations or closures.
• Staff are required to present their staff card and confirmation email, as well as any entry tickets, on the day. Failure to do so will result in entry being denied or full charges applied.

Your Personal Data 

The University of Glasgow will be what’s known as the ‘Data Controller’ of your personal data processed in relation to the Ferguson Bequest Attractions and Ticket Draw Ballots. This privacy notice will explain how The University of Glasgow will process your personal data. 

Why we need it 

We are collecting your basic personal data such as your name, University email address, GUID, Job Title, Department, and Grade.  

Legal basis for processing your data 

We must have a legal basis for processing all personal data. In this instance, the legal basis is that processing is necessary for the allocation of tickets. 

By entering any Ticket Draw Ballot or booking Attraction Tickets, you are consenting to be contacted by email regarding bookings.  

What we do with it and who we share it with  

All the personal data you submit is processed by staff at the University of Glasgow in the United Kingdom.  

In addition:  

• Ticket Draw Ballots are made via an automated system.  

• Data is maintained in a restricted access file.  

• Data will be used to monitor and analyse patterns of staff ticket usage. 

How long do we keep it for 

Your data will be retained by the University for 2 calendar years. After this time, your data will be securely deleted. Anonymised statistical data will be kept for reporting use only. 

What are your rights?* 

You can request access to the information we process about you at any time.  If at any point you believe that the information we process relating to you is incorrect, you can request to see this information and may in some instances request to have it restricted, corrected or erased.  You may also have the right to object to the processing of data and the right to data portability.  Where we have relied upon your consent to process your data, you also have the right to withdraw your consent at any time. 

If you wish to exercise any of these rights, please submit your request via the webform or contact dp@gla.ac.uk.  

*Please note that the ability to exercise these rights will vary and depend on the legal basis on which the processing is being carried out.   

Complaints 

If you wish to raise a complaint on how we have handled your personal data, you can contact the University Data Protection Officer who will investigate the matter.  Our Data Protection Officer can be contacted at dataprotectionofficer@glasgow.ac.uk 

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO)