How to get support
There are three ways to get support from the Disability Service:
Complete a Study Support Request
A ‘Study Support Request’ or ‘SSR’ is a quick, online form for you to tell us about what you struggle with or find difficult, what support may have worked for you in the past, and what you think may be helpful to you now. Completing an SSR is the quickest and best way to get started with the Disability Service and get study support in place. Complete your SSR now.
What happens after you complete your Study Support Request?
Once you submit your SSR, a Disability Adviser will review your information, and we will email you about next steps. Depending on what you have told us, we may be able to put adjustments to your teaching or assessment in place right away. We may invite you to book an appointment with a Disability Adviser. If we do, you can choose between online and in-person appointments.
While you are waiting for us to respond to your SSR, there are other sources of support available:
- Your Adviser of Studies is named on your MyCampus record and can support you with any concerns about teaching and assessment. You can find your Adviser of studies here by clicking on the Adviser Information tile.
- Your Student Support Officer can offer advice and guidance on a wide range of issues.
- Your Disability Coordinator may be able to offer interim support and guidance.
- Student Learning Development offer a range of study support open to all students.
- There is a wide range of support available to all students.
Come along to a drop-in
If you’d like to chat with a Disability Adviser, come to one of our daily term time drop-ins during term time drop-ins:
Mondays 11.05am to 12.55pm
Tuesdays 11.05am to 12.55pm
Wednesdays 2.05pm to 3.55pm
Thursdays 2.05pm to 3.55pm
Fridays 12.05pm to 1.55pm
At a drop-in, you can speak with the Disability Adviser about what the Disability Service can provide and if our service is right for you. Often, we will be able to put support in place for you right away. You can also attend a drop-in if you are already using the Disability Service and want to check in about your support.
You can attend in person by coming to the Fraser building at one of the drop-in times. If you prefer to attend an online drop-in, call 0141 330 5497 during the drop-in times and one of the team will arrange this for you.
Email us
For general advice or quick questions, whether you are already registered with us or not, you can email support@disability.gla.ac.uk and we’ll get back to you as quick as we can.
Contact the Disability Service
Email: support@disability.gla.ac.uk
Telephone: 0141 330 5497
International: +44 141 330 5497
We're open:
Monday to Friday, 9am-5pm
Address:
Level 1, Fraser Building
University of Glasgow G12 8LE
Find us on the map
Our knowledgeable Reception Team can answer many of your questions – or will link you with someone who can.
The Fraser Building has step-free access and a lift to upper floors. Adapted toilet facilities are available.