MyGlasgow Students

How you can use the service: 

• 24/7 Helpline

  Call 0800 028 3766 to speak confidentially to a trained counsellor 24/7, 365 days a year.

• Live Chat

  The Live Chat feature on the Wisdom app allows you to connect with a dedicated wellbeing counsellor via live messaging and/or video calls.

Other Wisdom app features:

As part of the Wisdom app, you have access to many features to help you maintain a healthy lifestyle.

• Interactive mood tracker

  Receive regular prompts to track your mood. By identifying trends, Wisdom can help you spot patterns and areas for improvement in your wellbeing.

• Four-week health plans

  Set and track health goals—whether it’s eating better, quitting smoking, improving sleep, or managing stress. Wisdom supports you with structured plans and daily progress tracking.

• Mini health checks

  Take a moment to check in with yourself. These quick assessments help you reflect on your mental and physical wellbeing.

• Breathing techniques

  Guided breathing exercises help you feel calm and relaxed, offering a moment of peace you can carry into the rest of your day.

Please Note: 

The Wisdom Wellbeing 24/7 counselling and advice helpline is a service offered to students of University of Glasgow. The helpline provides a confidential service and the information you discuss with their helpline support workers is not routinely provided to the University unless your health, wellbeing or welfare is judged to be at imminent risk. In these circumstances and where the support worker thinks you need additional support they will seek your consent to share your name and information about their concerns with the University Safeguarding Team so that they can provide you with further help. In some circumstances where you are not able to provide consent or where you refuse consent, Wisdom Wellbeing may still decide to share relevant information with the University where it is necessary to protect your or another person’s vital interests. This approach is consistent with the University’s Counselling & Wellbeing Privacy Notice.