FAQ's

Here you will find the answers to many of the questions asked via our engagement sessions, roadshow and menti's.  This is not exhaustive and will be updated throughout the enrolment period, so please check back in the coming weeks.

Block Enrolment

Will there be central communication regarding the courses that students will be enrolled on by staff and which courses will require self-enrolment, or will this sit with schools?

The Course Enrolment team have conducted extensive analysis working with colleagues across the institution to determine where it would be most impactful to block enrol students. Courses with simpler structures and limited class choice have been identified — such as PGT courses, Honours courses, Dissertations, Projects, and Erasmus Mundus. This list will be shared with schools as part of dedicated sessions running from the 7th July.
 
Although schools are encouraged to block enrol courses identified and explore options to expand block enrolment further, it is at the schools discretion to do so.
 
More for information please visit the Block Enrolment web pages
 
For block enrolment to work properly students need to be fully registered otherwise the process needs to be continuously repeated. Are there plans in place to be able to override this?
 
No, students must be academically registered or eligible to enrol before enrolling on to courses.
 
Students who have completed academic registration are eligible for block enrolment (BE). BE is not dependent on financial registration and therefore does not require students to be “fully registered.” The timing of BE can be determined locally to best suit the needs of the school/plan and minimise repetition of the BE process. For example, if certain courses are compulsory and have guaranteed capacity, students can be block enrolled shortly before teaching begins. This will capture most of your compulsory students.
 
Is block enrolment going to be mandatory for all?
 
Block enrolment is not mandatory, but it is encouraged to improve the student experience.
 
Each school has the discretion to determine which courses are appropriate for block enrolment based on their curriculum and operational needs, as well as the list shared by the project team. The primary aim is to minimise enrolment errors and ensure a smoother experience for students.
 
How can we find out who our new PGTs and 1st year UGs are in order to block enrol them?
 
There are a few queries that can be run on MyCampus that will help you identify who your new PGT and year 1 UG students are:
 
UOG_REG_001C - can be run to identify students on a particular plan that are eligible to enrol
UOG_REG_001B_PROG - can be run to identify students on a program

Reserve Capacities

Whose responsibility is it going to be to estimate compulsory student numbers and identifying courses that require reserved capacities?

A file will be shared that provides an estimated number of expected compulsory students. This number will be based on historic ratios of compulsory vs. optional students and the forecasted course size for this year.

Does the new process impact programmes that have multiple enrolment start dates? Some year groups or different progs may have different enrol start dates, will this still be supported?

Yes, the new process fully supports programmes with multiple enrolment start dates. It has been designed to be flexible and consistent, ensuring that all programmes—regardless of when they begin—follow the same core steps. This includes programmes that span different year groups or have staggered start dates. Each intake will be able to progress through the process independently, without disruption or the need for separate workflows. This ensures a smooth and uniform experience for both staff and students, no matter the timing of their enrolment.

Will the reserve capacity baseline file include every course?

The Reserve Capacity Baseline File will include all courses which are defined by plan rules as being compulsory on plan. So this is not limited to only Level 1 and 2 courses.

In the rare instance you are applying a reserve cap on a course which has no calculated recommended maximum reserve cap in the Baseline File, then you should include this course as a new data line in the Reserve Capacity Baseline File document and submit it for College approval along with those included in the file.
 
Is there room to change reserve capacities after the final baseline report is created?
 
 
Yes, we fully acknowledge that, on occasions, unforeseen circumstances may require a revision to the reserve cap. If the proposed adjustment exceeds the maximum suggested threshold, it will be referred to the independent reviewer for cross-college approval. As a first step, we recommend contacting your designated cross-college representative to discuss the rationale for increasing the reserve cap. For further guidance please refer to the reserve capacity web page.
 
What are the compulsory student numbers based on - budget, target, capacity, a combo of above, or other factors?
 
The figures are based on this year’s ratio of compulsory to optional students enrolled on the course, applied to the projected enrolment numbers for the current year (sourced from CMIS).
 
How will reserve caps be implemented on MyCampus?
 
Reserve caps will be applied via MyCampus using 'enrolment requirement groups'. ERGs link specific requirements (like pre-requisites, year of study, or program) to a course, and can reserve spaces for those who meet the criteria. Administrators will apply these on the 'Reserve Caps' tab within 'Maintain Schedule of Classes'. For further technical guidance please See page 7 of 'MyCampus Enrolment Controls'.

Student Support

What kind of queries do you expect the Registration & Enrolment Support Team to cover?

 

The Registration & Enrolment Support Team (REST) will be providing advice to students in response to their queries, for example, if students are experiencing timetable clashes, they will be advised to select other class sections. Other examples of things REST can advise on are duplicate enrolment transactions, pre-requisites/co-requisites and number of credits. Queries that require further investigation will be escalated to the relevant School/College.

Will the Registration & Enrolment Support Team have the power to drop/enrol students from courses if they have a clash?

No, the Registration & Enrolment Support Team will not be actively managing enrolments, just supporting resolution of basic queries and improving the routing of complex queries to schools/colleges.

Registration & Enrolment Operations Group (REOG)

What does REOG stand for?

REOG stands for the Registration & Enrolment Operations Group. The project team have been working in partnership with Registry to refresh REOG to incorporate some of the new enrolment changes. More information on these changes can be found on our website.

General

Do we know if students are getting to the point where they're selecting anything that enables them to fulfil requirements based on the enrolment challenges?

Yes, although the project team have not been able to source quantitative evidence to support this yet. However, feedback from Schools and Colleges indicates that students were selecting courses in order to fulfil their plan requirements rather than courses that they would typically have chosen. 

What's next

What will come after these improvements for the following academic year?

The immediate focus remains on introducing improvements in advance of the next cycle, however work is underway to assess future changes that will bring further benefit to enrolment at the University, for example pre-indication of course choices.